To make a booking, simply visit our website and complete the online booking form. Once done, you'll be directed to a secure payment page where you can pay using a debit or credit card. You will receive a confirmation email with your unique booking reference number and further instructions. All payments include VAT, and there are no hidden fees.

We make parking easy with our meet and greet service. On the day of your flight, call us 30 minutes before arriving at the terminal. Our chauffeur will meet you at the designated point, confirm your details, and park your car securely. On your return, once you’ve collected your baggage, call us, and we’ll bring your car back to the terminal for you to drive away.

Once you’ve booked, specific meeting instructions will be provided in your confirmation email. Typically, our chauffeurs will meet you at the short stay car park in your terminal for a quick and easy handover.

Call us 30 minutes before you arrive at the terminal. Upon arrival, park your car in our designated meet & greet area, and please retain your car park ticket. One of our drivers will meet you, inspect your vehicle, note any damages, and provide you with a confirmation slip. After you review and sign the confirmation, we will collect your key, and you can proceed with your journey. Don’t forget to take all personal belongings and valuables with you.

Yes, your vehicle is in safe hands. All our chauffeurs are DBS-checked and trained to ensure the highest level of care. We record your mileage and take photographs of your car upon arrival for full transparency. Your vehicle is then stored in our secure parking facility, monitored by CCTV and manned patrols.

Yes, our bookings are flexible. Cancellations require a minimum of 48 hours' notice to receive a full refund, minus a £20 admin fee. Changes to your booking are free of charge up to 24 hours before your scheduled arrival. Any amendments made after this time will incur a £20 fee. To cancel, please email info@skyparking.co.uk.

If you need to change to or from Terminal 4, there is an additional charge of £20. Transfers between all other terminals are free of charge.

We track your flight details, so if your return flight is delayed, we will adjust accordingly to ensure your car is ready when you land. There is no extra charge for short delays. However, if your return is significantly delayed or extended, additional parking charges may apply.

Once you have collected all your baggage, call us, and proceed to our designated desk. Provide your booking confirmation and ID proof to our driver. They will return your car and key, along with the car park ticket, which allows you to exit the car park within 15 minutes. Please inspect your vehicle before leaving. There will be no refund for any unused parking time. Upon handover, you must sign the confirmation to acknowledge the return of your vehicle.

If your arrival time changes on the day, please notify us as soon as possible by calling our team. We will do our best to accommodate early or delayed arrivals, but this is subject to availability.

Our service caters for most standard vehicles. However, larger vehicles, such as vans or commercial trucks, may incur additional fees or may not be eligible for service. Please contact us beforehand to confirm if your vehicle is suitable.

Sky Parking operates 24/7, including weekends and bank holidays. We are always available to assist you, no matter when your flight departs or arrives.

For any enquiries or assistance, you can contact our customer service team by calling the number provided in your confirmation email or by emailing us at info@skyparking.co.uk. Our support is available 24 hours a day, 7 days a week.